1. What types of tiles do you offer?
We offer a wide range of porcelain tiles including:
Polished Porcelain Tiles
Glazed Porcelain Tiles
Rustic Matt Tiles
Large-format Slabs
2. Are your tiles suitable for indoor and outdoor use?
Yes, we offer tiles suitable for both indoor and outdoor applications. Please consult our team for recommendations based on your specific project.
3. Can I request customized tile designs?
Yes, we provide OEM and ODM services. Custom colors, sizes, patterns, and packaging are available based on your requirements.
4. What is your minimum order quantity (MOQ)?
Our general MOQ is one container per order. However, some models are available with lower MOQ. Please contact us for details.
5. Do you provide free samples?
Yes, free samples are available. You only need to cover the courier cost or provide your courier account.
6. How long is the production lead time?
Typically, it takes 10-20 days after deposit confirmation. It may vary depending on order quantity and tile types.
7. How are your tiles packaged and shipped?
Tiles are packed in strong export-standard cartons and wooden pallets. We export around 300 containers monthly and can assist with all shipping arrangements.
8. What certifications do your products have?
Our tiles comply with CE, ISO9001, and other international standards. Please contact us for specific certification documents.
9. Can I visit your factory?
Yes, you are welcome to visit our factory in Foshan, China. We can help arrange transportation and accommodation.
10. Do you offer after-sales support?
Absolutely. Our team is available for technical guidance, product usage advice, and any questions post-sale.